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Take a step closer to the future of smart security.
The next level in response and service delivery solutions. 

A fully integrated software solution designed to create efficency in your business. Decrease wait times and increase your response times. Keep track of your personnel and service providers from a single dashboard.

Smart Pay Response
Real Time Location Tracking

REAL TIME LOCATION & TRACKING

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  • • Route mapping and allocation
  • • Clock in for shift with reporting
  • • Check-in on checkpoints
  • • Report submission to Control Room from Mobile App
  • • Real-Time reporting with custom report building
  • • Live monitor using GPS and GPRS technology
  • • Live Google Map integration with location pin drops for easy route setup and management

OUR VIRTUAL INTERFACE

  • • Interactive dashboard with role and permission access
  • • Single view of clients and response/service providers
  • • Allocation and case management functionality for alerts and service requests
  • • Live chat functionality with ’Push Notification’ services direct to user and response Mobile Apps
  • • 3-way chat enabled during a response to alert or service request
  • • Transaction view of clients payments via credit card with encryption for added security
Smart Response Dashboard
Smart Response Dashboard

HOME AND MENU SCREEN

  • • Customised to company logo and colours
  • • Notification Bell from Control Room which displays a welcome message that is scheduled when a user registers or logs in
  • • Picks up real-time location
  • • Request Button that releases a drop down menu which consists of the required service options

Messaging and chat functionality

  • • Single messaging system to chat with multiple clients
  • • Easy to use chat module allowing ease of communication between client and control room/service desk
  • • Direct chat with response/service providers during a call out
  • • Attachments such as images, files and voice note compatible
  • • Click to call enabled on both mobile device and web portal
Chat Room
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Build Your Response /Service Request App

Get in touch with us today and let us help you put your business right in front of your customers. The web portal keeps you in control of your business processes.